What is Q-Collect?
Our revolutionary Q-Collect service has enabled us to offer a much more efficient service for customers who visit our shops in Birkirkara and Marsa. In order to expedite the buying process on our counter sales service, you can now order online in the usual way then, stock permitting, collect your order within hours. We have a dedicated team to prepare all Q-Collect orders to make the whole process even faster and a dedicated cash-point to collect these online orders in few minutes.
5 Simple Steps Process
Follow the simple steps below to take advantage of our Q-Collect Service.
As it's difficult to anticipate volumes, the average turnaround time for a Q-Collect order can range from same day or next day in the morning, but we will always aim to turnaround same day. Please be assured we will process your order with the utmost urgency and we'll email as soon as it's ready. We have dedicated members of our Customer Service team to proactively monitor these orders throughout the day and contact any customers who's orders may be delayed due to stock issues.
It was through customer requests that we developed and implemented our new Q-Collect service - we hope you find it helpful and efficient.