SCAN has continued to expand its market share since it commenced trading in 1996. This success has been achieved by offering the public a unique combination of carefully selected high performance products at competitive prices backed up with the best standards of customer service and technical support.
As SCAN grows, so does our requirement for additional high calibre personnel looking to be part of a stable, secure and successful operation. You will find our current vacancies below but in addition to job specific requirements you will need to be hard working, punctual and able to work under pressure.
Technical Support Agent - Full-Time
As a dynamic and forward looking Company, Scan is offering the opportunity for talented, energetic individual to build long-term career in our Servicing Department.
We are seeking to employ, Full-time Customer Care Agent with minimum National Diploma or similar qualifications.
Responsibilities:
Welcome customers as they arrive, ensure customer satisfaction and provide professional customer support
Possess deep knowledge of products and the ability to effectively and clearly explain any concerns customers have
Good working experience dealing face-to-face with customers in a retail environment, preferably high-tech products or consumer electronics
Provide technical assistance and resolution as necessary to customers
Any other reasonable duties as requested by the Customer Care Supervisor or those delegated by him
Required Skills:
Good knowledge for troubleshooting and repairing IT products including (Desktops, Laptops, Tablets and Smartphones)
Excellent verbal and written communication skills in both English and Maltese
Customer oriented with good interpersonal skills
A highly organised and proactive individual
Detail oriented individual with strong drive to achieve work success
An ability to work on his/her own initiative and also as part of a team
Friendly, outgoing and flexible attitude
Good products knowledge and in-depth view of future technologies
Benefits:
Working in a highly dynamic office environment,
A competitive remuneration package,
Comprehensive training,
Personal development,
Health insurance,
An outstanding experience in a young, professional environment.
Should you be interested to apply for this post kindly send your application form to [email protected]
> I.T. Technician
As a dynamic and forward-looking Company, Scan is offering the opportunity for talented, energetic individuals to build long-term career in our Servicing Department. A new vacancy has arisen for I.T. Technician.
We are seeking to employ Full time I.T. Technician with minimum National Diploma or similar qualification. Preference will be given to applicants having a Higher National Diploma and experience in this field.
Responsibilities:
Responding to requests from the Supervisor/Servicing Manager
Inspect, troubleshoot and repair of IT products
Installation of Operating Systems such as Microsoft Windows, Mac OS, iOS, Android, Linux amongst others
Continue to develop own technical skills and expertise in workshop technology sufficient and consistent with the needs of the department
Provide technical assistance and resolution as necessary to customers
Any other reasonable duties as requested by the Workshop Supervisor or those delegated by him
Required Skills:
Good knowledge for troubleshooting and repairing IT products including (Desktops, Laptops, Tablets and Smartphones)
Excellent verbal and written communication skills in both English and Maltese
Customer oriented with good interpersonal skills
A highly organised and proactive individual
Detail oriented individual with strong drive to achieve work success
An ability to work on his/her own initiative and also as part of a team
Friendly, outgoing and flexible attitude
Good products knowledge and in-depth view of future technologies
Benefits:
An excellent work environment and a perfect chance to develop your career further
Health Insurance
Good remuneration package
Make part of a young and energetic team
Should you be interested to apply for this post kindly send your application form to [email protected]
