COVID-19

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Updated:  Monday 4^th May 

Shop & Servicing OPEN – Free Delivery on Online Orders over €30

Although the SCAN B’Kara store is Open, we strongly recommend placing your orders online and let us deliver for you.

Please follow these guidelines and rules if you really have to visit the shop and cannot shop online:

• There will be one entrance and signs to follow - Please queue outside the shop with a distance of at least 2m from each other.
• Customers will be allowed in the shop in a timely manner so that each customer will find a member of our team available – Please keep a distance of at least 2 meters within the shop from other customers and our staff.
• Customers should wear a mask or face shields at all time within the SCAN Premises – If you don’t have a mask we have limited stock available for sale at 95cents each (which is our cost)
• ONLY one customer per transaction will be allowed in the shop.
• Please avoid the use of lifts – If you park inside our car park please access the shop from the outside.
• Please decide what you wish to buy from our website before you come to SCAN so we can process the transaction fast.
• All our staff will be wearing a mask and other protective equipment.
• Hand Sanitizer will be provided - Please sanitize your hands before you enter shop.
• Preferably please use Credit/Debit cards for payment.

Servicing Department OPEN – The same above guidelines and rules apply to the Servicing Department  

Call Centre

For Sales related enquires: Call 23315555 from 9:00 am - 6:00 pm
For Servicing enquires: Call 23315115 from 9:00 am - 5:00 pm (Mon, Wed, Fri) 9:00 am - 7:00 pm (Tue, Thu)

Key Focus Areas:-

People

Teammates and customers are our priority.
We have adjusted our processes and working patterns to minimize the spread of COVID 19 and balancing the service levels offered to customers.
We are prioritizing safe working and support and reviewing this several times a day.

Supply Chain
All of SCAN's core supply partners are committed to help mitigate the supply chain disruptions. We are having daily updates on supply and try our best to ensure stock-outs are kept to a bare minimum. We receive new stock every week including Laptops, Printers, TVs, Smartphones, etc. at the same best prices SCAN is renowned for.

Goodwill
Getting the above areas right, we will do all we can to keep our service standards as high as possible to our loyal customers.
We appreciate your custom, loyalty, support, and patience.
A massive thank you,

Team Scan Malta